To place an order, simply browse through our product catalog and select the item(s) you want to purchase. Add them to your cart and proceed to the checkout page. Provide your shipping and payment information, review your order details, and click "Place Order" to complete your purchase.

We accept various payment methods, including credit/debit cards (Visa, Mastercard), SamsungPay, RCS, mobicred, Zapper, and Apple Pay. Simply choose your preferred payment method during checkout.

Shipping times may vary depending on your location. Generally, items in stock arrive within 3-5 business days, while items shipped from the supplier may take up to 7-14 business days. Once your order is shipped, you will receive a tracking number to track the progress of your shipment.

Yes, absolutely! Once your order has been shipped, you will receive a confirmation email containing the tracking number. You can use this tracking number to track your order's progress on our website or through the shipping carrier's website.

We have a hassle-free return policy. If you're not completely satisfied with your purchase, you can return the item(s) within 7 days of delivery for a refund or exchange. Please ensure that the items are unused, in their original packaging, and include all accessories. Visit our returns policy for detailed instructions on how to initiate a return.

If you have any questions, concerns, or need assistance, our customer support team is available to help. You can reach us by email at support@chefskiss.co.za or simply pop us a message on our contact us page and we'll get back to you.